Jon Wool of Finesse Cuisine in Chicago shares his hiring and motivational tips with Foodservice Radio in this Business of Foodservice feature:

Here are a few of the highlights from the interview:
- The best way to get candidates is from the referrals of current employees
- Ask for a specific task in the ad, such as write a 200 word essay on a service experience
- Check out the candidates on Facebook
- In the interview, check the soft skills, such as eye contact and handshake
- Provide feedback (both positive and negative) the next day
- When correction is needed, provide an action plan for improvement

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Hiring and Retaining Exceptional Employees
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